Support

Email support@teambus.app. We answer within one day.

Signing In

Use the email your club or team manager invited. If you forgot your password, tap Forgot Password on the sign-in screen and follow the link in the email.

Coaches and team managers also need a 6-digit code from an authenticator app. If you lost access to yours, email us.

Joining a Team

Your club or team manager adds you to the team and sends an invite to your email. If you didn't get one, ask your team manager or email us.

Reporting a Message

In Team Chat, press and hold the message, then tap Report. You can block the person from the same menu. On an Update, tap the … button, then Report. The team's coaches and managers are notified and review reports within 24 hours. Read the Community Guidelines.

Deleting Your Account

In the app, open Profile and tap Delete Account. It takes effect right away. The Privacy Policy lists what's deleted and what your club keeps.

Community Guidelines

Team Bus is for the team: players' families, coaches and managers. Players are minors.

• Be respectful. No harassment, threats, hate or bullying.
• Keep it about the team. No spam, ads or chain messages.
• Nothing sexual, violent or otherwise inappropriate, ever.
• Don't share anyone's contact details or photos without permission.
• There's no tolerance for objectionable content or abusive behavior.
• Report anything that breaks these rules. Staff review reports within 24 hours, remove what breaks them, and can remove people from the team.